Services

CrossUSA provides your business with an experienced, dedicated, and hard working team of Information Technology Professionals who deliver high quality and cost effective services to meet your Information Technology needs.

IT and business application software touches every aspect of business today, enabling companies around the world to continually offer more products, services and increased value. As such, these application systems are ever more present within companies, consume a larger portion of company resources, cost more to develop and maintain, and have a much higher strategic importance than just a few years ago. The CrossUSA core business is to provide software development and support to these applications, at lower costs, while adding value and offering a stable, low-risk, reliable long-term service. The CrossUSA model enables American companies to implement and utilize IT application software much more efficiently and cost effectively.

Strengths

1. Unique and valuable competitive discriminator: No one offers what CrossUSA does. CrossUSA offers off-site IT Business Application software development and support from Rural Software Development Centers. This distinction enables CrossUSA to offer higher value application development and support at lower costs than competitors, without increased risks and decreased security of taking the work outside the USA.
2. Highly motivated and qualified workforce: CrossUSA offers employees the opportunity to be fully engaged in the profession of IT software development, while reaping the many lifestyle benefits found in Rural America. This bond creates remarkable ownership and loyalty in staff members and directly translates to a real and tangible desire to develop and maintain long-term, mutually beneficial relationships with CrossUSA clients. Over time, CrossUSA staff members become as proficient in understanding the client's business needs as the client's own staff. The quality of life enjoyed by CrossUSA staff members living in Rural America results in very low turnover, which means knowledge obtained by CrossUSA staff about the client's application is retained.
3. Lower IT application software development and maintenance costs: The cost of operation is lower because CrossUSA development and support centers are located in Rural America. These lower operating costs enable CrossUSA to offer development and support services at lower rates than its domestic competition, and far less than the costs of the client's own staff. These lower rates translate into a direct savings in IT application software development and support costs for the entire remaining life of the application.
4. Higher Security and Lowered Support Risk: CrossUSA offers clients a stable, low-risk support option with the use of American citizens in locations outside of metropolitan areas. In light of recent developments overseas, and the increased threat to large concentrations of people, companies are re-evaluating the use of offshore development staff. In addition, they are also re-evaluating the location and costs of protecting their valuable IT applications and operations, most often located within large cities in America. Many firms recognizing the inherent risks in having overseas operations, and large concentrations of IT staff in a single location, are addressing this issue. Using CrossUSA development staff located in Rural America directly addresses and mitigates both of these issues.
5. Structured and Disciplined Software Development and Support: In every RDC location, CrossUSA operates a process driven, structured software development process. Team-based development efforts, in conjunction with the development process, yields high quality, value added and cost effective software products and solutions. In addition, CrossUSA processes enable each of its staff members to continually benchmark, evaluate, and improve upon the quality and efficiency of their work, thereby continually increasing the value of support to clients.

Technology
CrossUSA has successfully leveraged communication and high-speed bandwidth to enable a remote workforce equivalent access and capabilities with on-site employees. Innovative use of IT technologies has enabled CrossUSA to provide a virtual workforce equally capable of performing real-time application support and maintenance. In addition, the CrossUSA business and development model enables leverage of the technology investments made by clients, in software development tools and hardware, without a significant investment or dependence on behalf of CrossUSA. This approach enables CrossUSA to maintain low costs, while also utilizing the same technology the clients use.

CrossUSA is continually making infrastructure investments in the latest security and firewall technology to protect the sensitive data of clients and maintain the highest security of clients' IT application-processing needs.