IT Skill Sets

CrossUSA is always accepting resumes from IT professionals. See below for a description of the skills and jobs we may have available. Feel free to submit your resume at any time or see a list of our current openings.

General Job Descriptions

Lead Position

This position will work closely with the incumbent Customer Service Solutions leadership. Required skills include strong organizational, time management, resource management, and task management skills. This individual must also possess excellent communication skills, problem solving and analytical skills, and the ability to proactively as well as reactively respond to changes in the environment. This individual will function as a team lead, not as an individual contributor performing development activities. They must have the ability to effectively monitor and manage cost, scope, quality and risk. A strong technical design background is highly preferred as well as experience with RUP. The designated individual must have proven project management experience and experience using MS-Project.

Developers

The application developers possessing the required cross section of skills are needed to support applications. Strong analytical, debugging and problem solving skills are required. In depth knowledge of all specialized software packages is preferred but not absolutely necessary.

Business Analysts

The Business Analysts will need to analyze data processes, business processes and interfaces with other areas. They should also be able to develop and maintain desktop procedures, supporting training when necessary. Developing and writing requirements and effective test plans will be a major part of their activities. Additionally they must effectively test application changes to make sure they are accurate. Effective communications skills are also necessary.

All positions require expertise in the following technologies: COBOL, DB2 and online IMS with a healthcare background.

Healthcare Programmer Analyst

Technical Skill Set

• COBOL
• CICS
• VSAM
• Healthcare insurance claims

Requirements

• Experienced Programmer Analyst with previous experience performing in a Mainframe project development environment. Must have demonstrated experience in all phases of the Software Development Life Cycle (SDLC), from the development of business and system requirements, through the creation of functional designs, through the development of test strategies and test plans, to preparation of promote documentation.
• Candidate must have previous experience managing project development efforts, including development of project plans and schedules.
• Candidate must have experience in change management, demonstrating a good grasp of methodologies used to manage changes in project priority, scope, or staffing effort.
• Candidate must have a strong working knowledge in software engineering practices, demonstrating experience in performing root cause analysis, and in organizing, planning, and managing the development effort to produce error free code products for delivery to the customer.
• Candidate must have a strong background in analysis and debugging efforts, adept at understanding reasons why coding errors were not caught prior to delivery to the customer; and able to make changes on future efforts to reduce errors over time.
• Previous experience with Healthcare insurance systems is required, and previous experience developing solutions for the health insurance claim process is highly desired.
• All candidates must have a minimum of 5 years development experience in the health insurance industry, with at least 3 years of experience in health insurance claims.

Systems Analyst

Technical Skill Set

• Mainframe Cobol
• Strong VSAM
• CICS
• JCL
• Batch Processing

Requirements

• Experienced Systems Analyst with previous experience performing in a Mainframe project development environment.
• Must have demonstrated experience in all phases of the Software Development Life Cycle (SDLC), from the development of business and system requirements, through the creation of functional designs, through the development of test strategies and test plans, to preparation of promote documentation.
• Candidate must have previous experience managing project development efforts, including development of project plans and schedules.
• Candidate must have previous experience in the assignment, allocation, and daily work management of staff allocated to assigned projects.
• Candidate must have experience in change management, demonstrating a good grasp of methodologies used to manage changes in project priority, scope, or staffing effort. 
• Candidate must have a strong working knowledge in software engineering practices, demonstrating experience in performing root cause analysis, and in organizing, planning, and managing the development effort to produce error free code products for delivery to the customer.
• Candidate must have a strong background in analysis and debugging efforts, adept at understanding reasons why coding errors were not caught prior to delivery to the customer; and able to make changes on future efforts to reduce errors over time.
• Candidate must have a minimum of 5 years of Systems Analyst experience.
• Candidate must have a minimum of 3 years of development experience for the health insurance industry, with at least two years of experience in health insurance claims.
• PMP certification and experience in CMMI or other structured software development methodology is highly desired.

Quality Assurance (QA) Analyst

Technical Skill Set

• Mainframe Cobol
• Strong VSAM
• JCL
• Batch Processing

Requirements

• Experienced QA Analyst with previous experience performing in a Mainframe project development environment.
• Must have demonstrated experience in providing QA for all phases of the Software Development Life Cycle (SDLC), from the development of business and system requirements, through the creation of functional designs, through the development of test strategies and test plans, to preparation of technical documents for promotion.
• Candidate must have previous experience developing test plans, test cases, and performing QA testing in a mainframe environment.
• Candidate should have experience in conducting effective design, code, and test reviews to trap errors prior to release of software to test.
• Previous experience in automated mainframe testing tools is highly desired, but not required.
• Candidate must have a strong working knowledge in software engineering practices, demonstrating experience in performing root cause analysis, and reporting on the root causes of software errors found.
• Candidate must have previous experience in writing test summary reports at the conclusion of testing efforts.
• Previous QA experience for development projects with the insurance claim process is desired, and previous QA experience for the health insurance claim process is highly desired.

Ready For The Simple Life?

See a brief description of the job skills for which we are always looking or visit our career portal for the current open positions. Or, simply email your résumé today to be included in our bank of potential talent.